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 Post subject: Assistant Operations Manager
PostPosted: Thu Mar 30, 2017 12:13 am 

Joined: Fri Dec 16, 2011 4:44 pm
Posts: 116
The North Shore Scenic Railroad in Duluth, MN is looking for an Assistant Operations Manager. Full Job description below, apply here: ... nager.html

Position Title: Assistant Operations Manager
Reports directly to: Operations Manager
Position type: Seasonal Full Time - Hourly
Over sees: Volunteer Train Crews, Train Cleaning Staff

General Description:
Assists in the management of all railroad operations at the Lake Superior Railroad Museum (LSRM) and North Shore Scenic Railroad (NSSR). Assist in ensuring the railroad operates smoothly and safely while maintaining the highest level of professionalism and safety.

The North Shore Scenic Railroad is one of Duluth’s oldest and most popular tourist attractions. Trains depart from the Duluth Depot and travel to various points along the shore, and all the way to Two Harbors. Excursions operate 7 days a week all summer long through October, with weekend train excursions starting in May.

The railroad is currently seeking an Assistant Operations Manager to Oversee railroad operations on the line, which operates trains year-round.

Specific roles and responsibilities include but are not limited to:

Have the highest regard for safety and the willingness to oversee and direct others in unsafe situations
Providing a work environment that promotes positive energy and teamwork among employees and volunteers
Assisting with the implementation of rules and procedures for employees to follow in accordance with State and Federal Guidelines
Handling issues and making effective decisions that will help the organization run efficiently
Helping to ensure railroad equipment stays in good working condition
Assisting with overseeing a large pool of volunteers working as train and engine service crews
Managing the movement and use of equipment and materials in and/or out of the train station and onboard trains in accordance with NSSR policy and procedures, as well as complying with relevant Federal Railroad Administration (FRA) requirements
Communicate with staff and volunteers as necessary to ensure an efficient, positive experience on the train
Assist with the planning and execution of special events as relates to Operations
Assist with maintenance schedules, and work with mechanical department to schedule repairs or modification of equipment
Ability to recruit and retain volunteers to serve as train and engine service employees
Assist with all training of service employees and crew, including preemptive and remedial training in addition to yearly.
Coordinate the GCOR/USOR training for all crews and make sure they are up to date with certifications
Assist with the updating and maintenance of the Federal Drug and Alcohol Testing Program and other necessary records
Work with the Federal Railroad Administration inspectors to ensure complete compliance with all applicable regulations
Work closely with local management from partner railroads (BNSF and CN)
Assume primary responsibility of coordinating volunteer train crew schedules


Must have a current GCOR and/or USOR certification within the last 3 years
Must obtain and maintain a Locomotive Engineer’s License within 1 year of hire
Must have at least 2 years of previous railroad experience
Supervisory experience a plus
Must be able to meet deadlines and follow schedules
Must be willing to work non-traditional hours as needed, including weekends and holidays
Must have the ability to direct and coach others and work in a team environment
Must be able to work in a stressful environment at times
Strong verbal, written and communication skills as well as organizational skills
Must obtain and maintain knowledge of CFR Part 49 regulations pertaining to railroad operations

Pay/Benefits: Hourly rate pay / seasonal / benefit options
Pre-work Physical Required: No
Drug Testing Required: Yes - FRA Requirement
Education Required: High School

TO APPLY: Send cover-letter/resume to the address below, or it can be emailed to:

North Shore Scenic Railroad
506 West Michigan Street
Duluth, MN 55802

The Duluth & North Shore Railway (DBA: North Shore Scenic Railroad) is an Equal Opportunity Employer.

Nick Turinetti
Operations Manager
North Shore Scenic Railroad

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