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 Post subject: Re: OVERMOD, Where are you ??
PostPosted: Wed Oct 23, 2024 3:44 pm 

Joined: Thu Oct 24, 2019 11:05 pm
Posts: 178
Overmod wrote:
Quote:
"An unexpected error has occurred. Please try again or contact customer service."


The 'error' is that the login mechanism is looking for the database, and not finding it because it's been disabled. According to Firecrown 'customer service' there will be no fix for this until a new 'forum' package has been set up.

It is my regretful conclusion that Firecrown is unwilling for some reason to 'upgrade' to a corresponding version of Verint Community, probably because of the cost of licensing the software and having to port an uncertain amount of customized back-end software that may, or may not, be compatible with the 'community' package. There was some discussion that other 'free' forum or BBS packages were being considered, which would not be able to render the vast past history of threads and posts; the discussion went so far as to indicate that a small version of the current forum software that only supported reading and search of the past history would be preserved for that, with all new traffic being only in the new software, whatever that turns out to be.


Today the strategy has changed - when you attempt to use the designated 'logon' button it responded that it was unable to perform the requested action. The saga continues.


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